Last updated: January 10, 2024

Table of contents

Handling personal data

Clear.bio processes your personal data carefully and in accordance with the law. We would like to provide the following information about this. Responsible for the processing of personal data is Clear Health BV, located in Amsterdam and registered in the trade register with number 87729563 in Amsterdam. Clear Health BV is a subsidiary of the holding company Clear BV (registered in the trade register with number 75846136, located in Amsterdam). Clear Health BV uses the trade name “Clear.bio”.

Your privacy

At Clear.bio we take your privacy seriously – we believe your data is yours and you should have full control and visibility over it at all times. We will never sell your data to third parties. All personal data remains within Clear.bio and is stored encrypted in Amazon Web Services (AWS).

Below we describe our procedures to guarantee your privacy for our website, (web) application and treatments (‘services’). If you have any questions about this privacy policy, please contact us at: [email protected].

Clear.bio complies with the General Data Protection Regulation (GDPR) and has appointed a Data Protection Officer (FG) and Security Officer. We also have a quality manager. They can be reached via:

You have the right to view, modify, delete or limit your information at any time. To do this, please contact the FG via the above email address.

To guarantee excellent privacy, Clear.bio uses a ‘privacy information management system’. Clear.bio has opted for ISO 27701. We have also implemented and successfully audited ISO 27001 (information security), NEN 7510 (information security in healthcare) and ISO 9001 (quality management). Certificates can be shared upon request.

Purpose and legal basis for our processing

Clear.bio processes personal data in the context of its services to enable participation in a Clear.bio treatment, as well as for communication and invoicing. In addition, Clear.bio processes personal data in the context of its business operations, including recruiting and selecting personnel, processing administration, managing IT systems, complying with legal obligations, archiving and handling requests, complaints and disputes. It also processes personal data for marketing and communication purposes, including managing this website and sending e-mail newsletters. We process this data on the basis of our legitimate interest, so that we can improve our website and process your possible question or request. In addition, we process your data on the basis of your consent, for example when you agree to our cookie banner or when you register for our newsletter. Clear.bio also requests your permission to send the email newsletter, send app access by email and/or any events and place cookies. You can withdraw your consent at any time.

The legal bases for processing are entering into and executing agreements that Clear.bio concludes with you and complying with legal obligations. The processing of personal data relating to health (such as medical history, blood values and medication use) is necessary for a contractual agreement that we enter into with you, either directly or through a referrer.

In addition, your data can be used for scientific purposes. The aim is to study the impact of using Clear.bio treatments on health. There is no risk to your privacy, as information security is in accordance with GDPR regulations. When analyzing this data, only anonymized data will be used.

What personal data and origin we collect and process

Information collected automatically